Welcome to the Goldsheng International Co., Ltd. [Mango99 Slot] game platform (henceforth referred to as the Game). To protect your interests, please register as a [Mango99 Slot] member and carefully read all contents of the User Contract before using the services of the Game.
We remind you to review the Contract for more than three days before clicking the [I agree] button.
Parties to the Contract
The consumer (henceforth referred to as Party A; please fill out information in accordance with the member registration procedures)
Name of corporate operator: Goldsheng International Co., Ltd. (henceforth referred to as Party B)
Representative: Lin Yi Hsun
Article I. Legal representative
If Party A is limited in his/her capacity to carry out juridical acts, Party A shall be required to obtain approval from his/her legal representative before the Contract is effected; If Party A is an individual with no capacity, the establishment of the Contract shall be performed by Party A's legal representative on his/her behalf.
Where an individual with limited capacity to carry out juridical acts purchases points without the legal representative's approval or where an individual with no capacity fails to purchases points through a legal representative who acts on his/her behalf and the legal representative claims a refund, the legal representative may prepare related certification documents and file an application in accordance with procedures announced on the official website. After Party B's confirmation, it shall refund fees for the game that are unused by Party A.
Party B shall provide clear statements on the home page of the official website, game login page, or purchase page in Chinese. If Party A is limited in his/her capacity to carry out juridical acts or an individual with no capacity, it shall meet conditions specified in Paragraph 1 and Party A may only use Game Services after Party A's legal representative reads, understands, and agrees to all terms of the Contract. The same shall apply for changes to the terms of the Contract.
Article II. Applicable scope of the Contract
Party B shall provide Party A with online game services and other related services (henceforth referred to as Game Services). The parties' rights and obligations related to the Game Services shall be specified in accordance with the terms of the Contract.
Article III. Contents of the Contract
The following items shall be regarded as integral parts of the Contract and shall have the same validity as the Contract:
(1) Advertisement or announcements regarding the Game Services provided by Party B.
(2) Rates for paid games and management guidelines.
Any ambiguity regarding the terms of the Contract shall be construed in favor of Party A.
Article IV. Terms and definitions
The terms used in the Contract are defined as follows:
(1) Online game: An online game refers to Party A's connection to Party B's server for online gaming through the Internet with computers, smart devices, or other digital devices. It does not include electronic game machines specified in the Electronic Game Arcade Business Regulation Act, simple regional connections, or other Game Services that do not require Internet connection to a game server.
(2) Game website: The game website refers to the website established by Party B to provide the Game Service.
(3) Management guidelines: The management guidelines refer to rules established by Party B that govern the progression of the Game and do not affect the rights and obligations of the parties in the Contract.
(4) Game log: The game log refers to the records of Party A's gaming from logging into the game and logging out of the game that are kept by the computer system.
(5) Plug-ins: A plug-in refers to programs that are not provided by Party B and are designed for the purpose of affecting or changing Party B's online game operations.
Article V. Scope of services
The Game Services provided in the Contract refers to the use of Game Services by Party A by a connection via the Internet for logging into Party B's designated servers. However, it does not include the Internet access service that Party A applies for with the Internet service provider or the hardware equipment required for Internet access.
Article VI. Game login
Party A shall register personal information or other necessary information on the game website in accordance with the application procedures to apply for the use of the Game Services. To ensure that Party A's rights and interest in the use of the Game Services, information provided by Party A shall be used to verify Party A's identity. If it is incorrect or if it is changed, Party A shall notify Party B to update such information immediately.
Where Party B deems it necessary to contact Party A for providing the Game Services and Party A fails to provide correct personal information or where the information previously provided is not factual and is not updated, Party B may suspend Party A's progression of the game and game log inquiry services before Party A provides valid information or updates the information. However, such conditions shall not apply if Party A can prove that it is the party to this Contract.
Article VII. Contract termination rights
Party A may notify Party B in writing to terminate the Contract within seven days of commencing the game without the needs to explain the reason or bear any cost.
Under such conditions, Party A may request a refund for unused points it purchased from Party B.
Article VIII. Payment calculation method
The payment calculation method for the Game Services is free of charge:
Where Party A is required to pay additional fees for points, products, or other services (e.g. virtual currencies, precious items, or advanced items) in the Game Services (e.g. game mall or online game stores), Party B shall announce the payment method and product information on the homepage of the official website or the game login page.
Where the rate is adjusted, Party B shall make the announcement thirty days before the scheduled adjustment date on the home page of the official website, game login page, or purchase page. Where Party A has registered contact information when it registered its account, Party B shall notify Party A based on the contact information registered by Party A.
In the event of an adjustment of the rate, it shall apply on the date the adjustment becomes valid; if the new rate is higher than the old rate, the points or game fees paid for by Party A before the effective date of the new rate shall be calculated based on the old rate.
Article IX. Information to be specified in the Game Services
Party B shall specify the following items on the homepage of the official website, game login page, purchase page, and the game packaging:
(1) The restricted or suitable age group for the game rating based on the Game Software Rating Regulations.
(2) Minimum software and hardware requirements for the use of the Game Service.
(3) Free usage or payment information if safety devices are provided.
(4) Where lucky draw prizes or events are provided for paid purchases the event content, prizes, and award information shall be provided. Party B shall also specify reminders such as 'This is an opportunity for winning an item. Consumers' purchase or participation in the event does not guarantee the award of a specific item.'
Article X. Use of accounts and passwords
The account and password obtained by Party A after completing registration procedures shall be provided for Party A's use only. The password in the preceding paragraph may be changed in accordance with the mechanisms for changes provided by Party B. Party B's personnel (including customer service personnel and game administrators) may not actively inquire Party A's password. Party B shall retain Party A's account and the electromagnetic recording of account for thirty days after the termination of the Contract.
Where the Contract is terminated for reasons unattributable to Party A and Party A applies for renewed application of the Contract within the preceding period, it shall retain the right to continue its use of the account and the electromagnetic recording of account.
However, where Party A fails to renew the Contract upon the expiry of the period in Paragraph 2, Party B may delete the account and all information associated with the account. However, that this rule shall not apply if otherwise specified in laws and regulations.
Article XI. Notification and procedures for illegal use of account and password
Once a party discovers illegal use of an account or password, it shall notify the other party immediately and Party A shall verify such use. Once Party B verifies of the occurrence of such incident, Party B may suspend the usage rights of the account or password provide a new account or password to Party A. It shall immediately restrict the third party's usage rights for the Game Services and disclose related processing methods in the management guidelines.
Party B shall use announcements on the official website, SMS, email, push notifications, or other methods agreed by the parties to notify the third party specified in the preceding paragraph to provide an explanation. Where the third party fails to provide an explanation within seven days of receiving the notice, Party B shall directly restore the electromagnetic recording that was illegally transferred to Party A. If the electromagnetic recording cannot be restored, other equivalent compensation methods agreed by both parties may be adopted and restrictions implemented on the third party shall be lifted after the restoration. However, where Party B has provided a free security device (e.g. anti-theft card or telephone lock) and Party A does not use such device or where there are other reasons attributable to Party A, Party B shall not be responsible for restoration or compensation.
If the third party described in Paragraph 1 does not agree to Party B's processing procedures described in the preceding paragraph, Party A may seek legal resolution in accordance with legal procedures.
When Party B restricts Party A or a third party's usage rights in accordance with terms in Paragraph 1, Party B may not collect fees from Party A or the third party in the restriction period.
Party A shall be liable for all legal responsibilities if it makes false reports and causes damage to the rights of Party B or a third party.
Article XII. Game log retention and inquiries
Party B shall retain Party A's personal game log for thirty days for Party A's inquiry.
Party A may apply for its personal game logs by filing applications in writing or online or visiting Party B's service center.
Party A shall provide personal information that meets its identification certificates for verification. The fees for the inquiries shall be borne by Party A.
After Party B receives Party A's inquiry application, it shall provide Party A's personal game logs listed in Item 1 and provide information in storage media, in writing, or through email within seven days.
Article XIII. Personal information
The protection of personal information shall be processed in accordance with related laws.
Article XIV. Electromagnetic recording
All electromagnetic recording of the Game belongs to Party B. Party B shall also maintain the integrity of Party A's related electromagnetic recordings.
Party A retains the right to control the electromagnetic recording specified in the preceding paragraph. Such rights do not include transfers or profitable actions outside the scope of the Game Services.
Article XV. Information disclosure
Party B shall provide information on the number of people that can be supported by the server of the Game Services on the game website. In addition, the number of people online, connection status, and related information shall also be provided and regularly updated.
Article XVI. Connection quality
Party B shall announce planned suspensions of all or a part of the Game Services for the maintenance of related system and hardware/software equipment related to the Game Services on the homepage of the official website, game login page, or purchase page seven days in advance. However, this restriction shall not apply to temporary or emergency conditions or reasons unattributable to Party B.
Party B shall immediately rectify or conduct repairs if Party A is prevented from connection to and usage of the Game Services due to reasons attributable to Party B. Where Party A is deducted of gaming fees or items in the game due to the period in which it cannot use the Game Services, Party B shall return gaming fees or products; where they cannot be returned, Party B shall provide other reasonable compensation.
Article XVII. Responsibilities of the corporate operator and consumers
Party B shall be responsible for the maintenance of its computer system when providing the Service based on the terms of the Contract and maintain reasonably expected security levels based on prevailing technology and professional standards.
If the computer system or electromagnetic recording is damaged or if the computer system malfunctions, Party B shall take appropriate measures and respond as quickly as possible.
If Party B violates the terms in the two preceding paragraphs or if a loophole in the game program and causes damage to Party A, Party B shall be liable for compensation based on the damage suffered by Party A. However, Party B's liabilities for compensation may be reduced if it could prove that it is not at fault.
In the event that Party B's computer systems exhibit conditions specified in Paragraph 2, Party B may not collect fees from Party A before restoration is completed and normal operations are resumed.
Party B shall not be required to assist in processing disputes between Party A and third parties derived from the shared use of an account or requests for others to purchase points.
Article XVIII. Management guidelines
Party B shall establish reasonable and fair management guidelines to ensure the ongoing management of the Game. Party A shall comply with the management guidelines announced by Party B.
Changes to the management guidelines shall be implemented in accordance with procedures set forth in Article XXI. The management guidelines shall be voided under any of the following conditions:
(1) Where they conflict with the terms of this Contract.
(2) Where they deprive Party A of its rights in the Contract or restrict such rights. However, this rule does not apply if Party B implements procedures in accordance with Article XIX.
Article XIX. Breach of management guidelines
Except otherwise specified in the Contract, where there is sufficient proof of Party A's violation of the management guidelines in the Game Services, Party B shall issue announcements on the home page of the official website, game login page, or purchase page and notify Party A based on the contact information registered by Party A.
Where Party A violates the management guidelines for the first time, Party B shall notify Party A to make improvements within a certain period of time. Where Party A fails to make improvements after Party B's notice, Party B may, pursuant to the management guidelines, restrict Party A's usage rights for the Game based on the severity of the violation. Where Party A commits the same violation of the management guidelines, Party B may immediately restrict Party A's right to the Game in accordance with the management guidelines.
Party B's restriction of Party A's rights to the Game in accordance with the management guidelines shall not exceed seven days in each penalty.
Article XX Right to complaint
In the event that Party A is dissatisfied with the connection quality, game management, payment calculation, or the quality of other related services provided by Party B, or if Party A objects to Party B's methods for processing issues based on the management guidelines, it may file a complaint to Party B's service center or submit a complaint through email or in writing within seven days immediately following the date the notice was received. Party B shall provide a response to the processing of the complaint within fifteen days of receiving the complaint.
Party B shall specify the service hotline, email, and other related contact information and 24-hour complaint channels on the official website or management guidelines.
Party A's complaints regarding third parties' use of plug-ins or other actions that affects the fairness of the Game shall be processed in accordance with Paragraph 1.
Article XXI. Contract amendment
Party B shall announce amendments of the Contract on the home page of the official website, game login page, or purchase page and notify Party A based on the contact information registered by Party A.
The amendments to the Contract shall not be valid if Party B fails to issue an announcement or notification in accordance with the preceding paragraph. Party A's actions within fifteen days of the delivery of the notification specified in Paragraph 1:
(1) If Party A does not object, Party B shall continue to provide Game Services in accordance with the amended Contract.
(2) If Party A objects, the objection shall be processed as Party A's termination of the Contract.
Article XXII. Contract termination and refund
Party A may notify Party B to terminate the Contract at any time.
Party B may enter an agreement with Party A to specify that if Party A fails to log in and use the Game Services for more than one year, Party B may specify a certain period (no less than thirty days) to notify Party A to log in. If Party A fails to log in before the specified period, Party A may terminate the Contract.
Party B may terminate the Contract immediately with the contact information registered by Party A if Party A is found to be in any of the following material circumstances:
(1) Use of any system or tool to conduct malicious attacks or destruction of Party B's computer system.
(2) Use plug-ins, viruses, game program loopholes, other actions that affect the normal settings of the Game, or unfair or unreasonable methods to progress the game.
(3) Impersonation of others or use of fraud or other false and illegitimate methods for purchasing points or products in the Game.
(4) Where Party A violates the management guidelines over a certain number of times (no less than three times) for the same reason and fails to make improvements pursuant to notices for improvements issued in accordance with Article XIX, Paragraph 2.
(5) Found by judicial authorities to be conducting any illegal activity.
If Party B makes an error in the determination of the aforementioned facts or fails to provide evidence, Party B shall be liable for compensation for the damage caused to Party A.
Article XXIII. Suspension of operations
Where the Contract is terminated due to Party B's suspension of its operations in the Game Services, it shall announce the suspension of operations on the home page of the official website, game login page, or purchase page and notify Party A based on the contact information registered by Party A.
Where Party B fails to issue announcements within the aforementioned period based on the preceding paragraph, it shall refund Party A the unused points or game fees paid by Party A and it may not deduct the necessary costs. It shall also provide other reasonable compensation.
Article XXIV. Delivery
Party A agrees that notices regarding all items in the Contract shall be deemed as delivered if Party B delivers the notices with the contact information registered by Party A.
Party A shall immediately notify Party B of changes in the aforementioned registered contact information. Party B shall deliver notices based on the changed contact information.
Notices issued by Party B based on the contact information registered by Party A shall be deemed as delivered once a written notice is delivered to Party A or once an email enters Party A's email server.
Where the delivery fails due to Party A's deliberate or negligent actions, Party B shall not be liable for compensating the losses incurred for a failed delivery.
Article XXV. Governing law
The Contract shall be governed by the laws of Taiwan.
Article XXVI. Court with jurisdiction
The parties herein agree that disputes arising from this Contract shall be submitted to the jurisdiction of Taiwan Taipei District Court which shall serve as the court of first instance.
