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1. How to get the Supreme Key?
After becoming a full member, the Supreme Key can be obtained from in-game drops.
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2. How to use the Supreme Key?
Characters reaching Level 500 can use it. After use, it increases the bet limit to 50 in slots, and the effect lasts until leaving the slot. (It can be used when playing Gold Pig to increase the bet amount to 99 bets. Rock Zone games are not eligible for use.)
Note: It is not applicable to Funbo, Fish, PachiSlot, and card games.
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3. What should I do if I forgot my coffer password?
You can reset your coffer password in the 'Coffer > Password' section. Simply click the 'Forgot Password' button in the upper right corner, set a new password, and complete mobile verification. After that, you can then complete the password reset.
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4. What is the “Funbo ticket” for the Activity Hall?
Regarding the “Activity Hall Funbo ticket”: You can use it in the 'Funbo > Activity Hall', and each ticket gives you a chance to flip over a card that reveals your reward.
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5. What can I do to get the "Activity Hall Funbo ticket?"?
You can get Activity Hall Funbo tickets from in-game drops.
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6. What are the benefits of purchasing Weekly Card, Monthly Card, Quarterly Card, or Half-Yearly Card?
◎ Weekly Card
Get 50,000 credits after purchasing for 1,990 game points.
Collect 30,000 credits daily for 7 consecutive days, up to a maximum amount of 260,000 credits
◎ Monthly Card
Get 20,000 credits after purchasing for 490 game points.
Collect 1,500 credits daily for 30 consecutive days, up to a maximum amount of 65,000 C credits.
◎ Quarterly Card
Get 205,000 credits after purchasing for 3,290 game points.
Collect 2,700 credits daily for 90 consecutive days, up to a maximum amount of 448,000 credits.
◎ Half-Yearly Card
Get 162,000 credits after purchasing for 3,290 game points.
Collect 1,600 credits daily for 180 consecutive days, up to a maximum amount of 450,000 credits.
Note 1: Initial rewards must be collected from the 'mailbox'.
Note 2: Daily rewards must be actively collected from the 'mailbox'. If not collected within 3 days, the System will automatically delete the mail, and any unclaimed rewards for the day will be forfeited if a player does not log in.
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7. Are there any restrictions on downloading games for Android phones?
Minimum Requirements for Mango99 on Android Phones:
- Android 5.1
- CPU 1.4 GHz
- RAM 2GB
- Memory 16GB
And requires Wi-Fi, 3G, or 4G network.
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8. Disclaimer notice
Please take note of the following:
- This app is intended for adult users.
- It does not involve 'real money gambling' or offer opportunities to win real money or physical prizes.
- Success or performance in playing social games within this app does not guarantee the same outcome when engaging in 'real money gambling' in the future.
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9. Why did nothing happen when I clicked on the red envelopes?
During the Red envelopes Event, click on the red envelope icon within a specified number of seconds to participate in the Red envelopes draw. Once the timer runs out, the result of the draw will be displayed. If a number appears, it means you've won a red envelope, and the credits will be deposited directly into your coffer, which you can view in 'Coffer > History'.
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10. How long can I keep my seat reserved after maintenance?
◎ After routine maintenance, the remaining reservation time for the seats will be calculated. If the remaining time for a reserved seat is less than 2 hours, it will be uniformly extended to 2 hours, regardless of the level.
◎ After temporary maintenance, the reserved seat time is set to 8 hours.
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11. Will the seat be reserved if there is any interruption during a game?
If there is an interruption during a game, the seat will be reserved for 30 minutes.
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12. What are the Card Privileges?
- Standard Card: Daily login to play the Daily Wheel.
- Silver Card: Daily login to play the Daily Wheel + 1 lottery ticket + 60% extra bonus.
- Gold Card: Daily login to play the Daily Wheel + 2 lottery tickets + 60% extra bonus.
- Platinum Card: Daily login to play the Daily Wheel + 3 lottery tickets + 100% extra bonus.
- Black Card: Daily login to play the Daily Wheel + 4 lottery tickets + 100% extra bonus.
Note 1: The extra bonus mentioned above will be granted upon meeting the conditions in specified slot games.
Note 2: Silver card and higher members enjoy the Daily Wheel Rewards and consecutive login rewards.
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13. How to participate in the Lottery Event?
The lottery draw takes place every night at 20:10. Prizes range from 3,000 to 1 million credits. To be eligible for the draw, characters must be logged in online and have lottery tickets.
How to get lottery tickets:
- Lottery tickets are distributed daily based on your card level.
- You will receive one lottery ticket when your electronic bets reach one hundred thousand, and so on.
Note: The Lottery Event time depends on the announcement
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14. How to get a Crystal card?
You can get Crystal cards through various methods, such as random drops in the game, the Daily Wheel and Funbo.
